Marcy McNeil 3107 Luna Court Santa Rosa, CA 95405 Phone:(707) 486-8498 Email: marcyinfo@sbcglobal.net Summary Multimedia professional with over 15 years of experience in print and web publishing. Well-organized and detail-oriented with an outstanding individual track record for producing top quality results. Passionate about learning and growing creatively and professionally. Skills Adobe Creative Suite 4 including Photoshop, Illustrator, InDesign, Dreamweaver and Flash. HTML and CSS. Graphic design, advertising and marketing. Online banner ad trafficking and metrics. Examples of Work http://www.marcymcneil.com Employment History  2007 to Present Online Advertising Operations Producer The Press Democrat, Santa Rosa, CA 2006 to 2007 Graphic Designer The Press Democrat, Santa Rosa, CA 2005 to 2006 Graphic Designer North Bay Bohemian, Santa Rosa, CA 2002 to Present Freelance Web graphic designer/copy writer 2001-2003 Community Relations Representative American Corrective Counseling Services, Santa Rosa, CA 2000-2001 Project Coordinator PBHS, Inc., Santa Rosa, CA 1998-2000 Marketing Manager Dental Masters Laboratory, Santa Rosa, CA Experience Advertising/Promotions Managed promotional materials from creative concept to production and implementation; Designed and coded websites, Created advertising layouts for print and developed animation for online banners; Wrote advertising copy; Acted as liaison between advertising, sales and promotions departments to increase revenue through new products; Conferred with advertising executives, sales department heads and editorial staff to establish production schedules, solve publication problems and discuss makeup plans and organizational changes; Assigned jobs to freelance writers, photographers and other outside vendors. Research/Sales Development Compiled data on competitors' products and analyzed prices, sales, marketing and distribution methods; Tabulated survey data and generated direct marketing programs based on the results; Tested revenue/expense impact of specific marketing strategy changes; Communicated with other departments and retrieved information and leads through an established network of outside sources.   Marketing/Customer Relations Used online ad server tools to track delivery of ad impressions and click-through rates; Developed innovative marketing/selling concepts and strategies in new program identification and presented to groups and individuals; Synthesized large amounts of technical data and created reader-friendly documents; Drafted marketing proposals for custom publishing ventures; Resolved customer complaints, demonstrated genuine concern, took responsibility for problem and successfully retained the goodwill and business of the customer.   Education Ongoing studies to stay current with new concepts. Web Graphic Designer certificate, Santa Rosa Junior College, December 2002 Adobe Certification Training in Photoshop, Santa Rosa Junior College, December 2001 B.A. in journalism, California State University San Diego, May 1994 Affiliations President, Sonoma County Web Developers, 2002-2003 Recognition Employee of the Month, PressDemocrat.com, March 2009